Privacy Statement

1. Introduction

Halfords Group PLC (“Halfords”) is the UK’s leading retailer of car parts, car enhancement, camping and touring equipment and bicycles, and the UK’s largest independent operator in garage servicing and auto repair.

In order that you are reliably informed about how we operate, we have developed this Privacy Statement which describes the ways in which we collect and use information about you as a result of you visiting this site.

If you have any comments or queries, please contact our Data Protection Officer by email at dataprotectionofficer@halfords.co.uk or by post at Data Protection Officer, Halfords Group plc, Icknield Street Drive, Washford West, Redditch B98 0DE.

2. What information do we collect about you?
This website is provided for information purposes only, and as such, it does not ask to collect any information from you directly.

Additionally, this website does not use cookies, and therefore, it does not collect any information from you indirectly, such as your Internet Protocol (IP) address which connects your computer or mobile device to the internet.

3. Your rights

Under the terms of data protection legislation, you have the following rights as a result of visiting this website:

3.1 Right to be informed
This Privacy Statement fulfils our obligation to tell you about the ways in which we collect and use your information as a result of you visiting this website.

3.2 Right to access
You have the right to ask us, in writing, for a copy of any personal data that Halfords holds about you (NB this data will have been collected by other Halfords websites and/or as a result of you visiting a Halfords retail store or Autocentre, as this site does not collect any data about you).

This is known as a “Subject Access Request”. Except in exceptional circumstances (which we would discuss and agree with you in advance), you can obtain this information at no cost. We will send you a copy of the information within 30 days of your request.

To make a Subject Access Request, please write to our Data Protection Officer at Halfords Group plc, Icknield Street Drive, Washford West, Redditch B98 0DE.

3.3 Right to rectification
If any of the information that we hold about you is inaccurate, please contact our Data Protection Officer at dataprotectionofficer@halfords.co.uk. Any corrections will be made as soon as possible, and certainly no later than 30 days following the notification of inaccuracy.

3.4 Right to be forgotten
From 25 May 2018, you can ask that we erase all personal information that we hold about you. Where it is appropriate that we comply, your request will be fully actioned within 30 days. For further information, please contact our Data Protection Officer at dataprotectionofficer@halfords.co.uk.

3.5 Right to restrict or object to processing
As this website does not collect or use any information about you, this right is not applicable.

3.6 Right to data portability
This right, which allows you to move, copy or transfer your data from one organisation to another, is not applicable to this website.

3.7 Rights related to automated decision-making
As this website does not collect or use any information about you, this right is not applicable.

4. Data privacy and security

This website is supported by WordPress. For further information about WordPress’s commitment to data security, please visit https://wordpress.org/about/security/.

5. Location tracking

This website does not use geo-location tracking to show us where you are in the UK.

6. Disclaimers

Every effort is made to ensure that the information provided on this website, and in this Privacy Statement, is accurate and up-to-date, but no legal responsibility is accepted for any errors or omissions contained herein.

We cannot accept liability for the use made by you of the information on this website or in this Privacy Statement, nor do we warrant that the supply of the information will be uninterrupted. All material accessed or downloaded from this website is obtained at your own risk. It is your responsibility to use appropriate anti-virus software.

This Privacy Statement does not apply to data collected by third party websites and services that are not under our control. Furthermore, we cannot be held responsible for the Privacy Statements on third party websites, and we advise users to read these carefully before registering any personal data.

7. Accessibility

We are committed to providing a website in which content is accessible to everyone. We therefore update our website regularly in order to make it as adaptable as possible.

For example, users can control the text size of each page within their browser. On a PC, holding the “Ctrl” key while pressing the “+” (plus) key will increase text size, and holding the “Ctrl” key while pressing the “-“ (minus) key will decrease the text size.

8. General

Questions and comments regarding this Privacy Statement are welcomed, and should be sent to our Data Protection Officer at dataprotectionofficer@halfords.co.uk.

Alternatively, you have the right to lodge a complaint with the Information Commissioner’s Office who may be contacted at Wycliffe House, Water Lane, Wilmslow SK9 5AF or https://ico.org.uk.

Cookies Policy

1. What are “cookies”?

When you visit this website, it will store or retrieve information on your browser, mostly in the form of “cookies”. These “cookies” are very small text files that may be downloaded to your computer or mobile device.

The information is used mostly in order to make this site work as you would expect. The information does not usually identify you directly, but it can give you a more personalised web experience.

Because we respect your right to privacy, you can choose not to allow some cookies. However, please be advised that blocking some types of cookies may impact your experience of this site and the services that we are able to offer.

2. Can cookies harm my computer or mobile device?

No. Cookies cannot harm your computer and cannot carry viruses. Cookies are intended to enhance your experience of a website, rather than obstruct it.

3. What cookies are on this website?

Sections 3.1 to 3.3 below describe the cookies which are installed upon this website. If you review these, and decide that you would prefer us not to use cookies, you can set your browser to reject cookies or to let you know when a website tries to put one in your browser software – for further information, see section 4 below.

3.1 Strictly necessary cookies
These cookies are always active, and are necessary for this website to function. They cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Host Cookie Name Duration
Halfords wordpress_test_cookie Session only
Halfords tk_ai Session only
Halfords jetpack_sso_nonce 8 minutes
Halfords jetpack_sso_original_request 1 hour

3.2 Functional cookies
These cookies enable our website to provide enhanced functionality and personalisation. They are set by either ourselves or third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

Host Cookie Name Purpose Duration
WordPress wordpress_test_cookie To support the functionality of this site Session only
Halfords __utmc To support the functionality of this site Session only
Halfords __utmt To support the functionality of this site 10 minutes
Halfords __utmz To support the functionality of this site 6 Months
Halfords __utmb To support the functionality of this site 30 Minutes
Halfords __utma To support the functionality of this site 2 Years

3.3 Targeting cookies

These cookies are set through our site by our partners. They are generally used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. You can control these cookies by following the guidance in section 4 below. However, if you do not allow these cookies, you will experience less targeted advertising.

Host Cookie Name Purpose Duration
Doubleclick (Google) id To support Google’s bidding advertising exchange 1 Year
Facebook datr To serve targeted advertising via Facebook 1 year
Facebook lu To serve targeted advertising via Facebook 1 year
Gooogle APISID To serve targeted advertising via Google 1 year
Google SSID To serve targeted advertising via Google 1 year
Google NID To serve targeted advertising via Google 6 Months
Google PREF To serve targeted advertising via Google 1 year
Google SID To serve targeted advertising via Google 1 year
Google SAPISID To serve targeted advertising via Google 1 year
Google HSID To serve targeted advertising via Google 1 year
YouTube SID To track viewing of videos and deliver targeted advertising 1 year
YouTube HSID To track viewing of videos and deliver targeted advertising 1 year
YouTube Demographics To track viewing of videos and deliver targeted advertising 1 year
YouTube VISITOR_INFO1_LIVE To track viewing of videos and deliver targeted advertising 1 Month
YouTube PREF To track viewing of videos and deliver targeted advertising 5 year
YouTube APISID To track viewing of videos and deliver targeted advertising 1 year
YouTube GPS To track viewing of videos and deliver targeted advertising 29 Minutes
YouTube SSID To track viewing of videos and deliver targeted advertising 1 year
YouTube LOGIN_INFO To track viewing of videos and deliver targeted advertising 1 year
YouTube YSD To track viewing of videos and deliver targeted advertising 1 year
YouTube SAPISID To track viewing of videos and deliver targeted advertising 1 year

4 More information about cookies
To learn more about cookies, including how to manage them and how they affect your online activities, please visit www.aboutcookies.org or www.allaboutcookies.org. You can also learn how to control cookies on different browsers at www.aboutcookies.org/how-to-control-cookies/, or if you want to know how to delete cookies, visit www.aboutcookies.org/how-to-delete-cookies/.

To opt out of being tracked by Google Analytics across all websites, you can visit http://tools.google.com/dlpage/gaoptout.

The Internet Advertising Bureau website (Your Online Choices) which you can visit at www.youronlinechoices.com/uk/ allows you to install opt-out cookies across different advertising networks.

New technologies such as Mozilla’s Do Not Track (www.mozilla.org/en-GB/firefox/dnt/) allow you to tell websites not to track you.

It is noted however that blocking cookies may, on occasion, reduce the functionality of a website or prevent access, depending on the browser options which are selected.